Chris Ranallo headshot
Leadership Lessons in the Continuous Improvement Process
Presented by Chris Ranallo, Ensinger Executive Vice President
Wednesday, September 14, 2022 • 3:00 p.m. – 4:00 p.m.
During this presentation, Ensinger’s Executive Vice Chris Ranallo will share the valuable lessons in leadership he gained during the implementation of the Continuous Improvement Process (CIP).

Attendees will learn to:

  • Determine the why
  • Prepare the organization
  • Build the team
  • Launch and evaluate the program
  • Continually improve on the Continuous Improvement Process

About Chris Ranallo
Chris Ranallo leads Ensinger’s North and South American business units, which are headquartered in Washington, PA, USA.

In his 30 years at Ensinger, Ranallo led efforts in market development, customer service, e-marketing and production/operations. Named vice president/general manager in 2006, Ranallo is responsible for Ensinger’s continuous improvement efforts, and implementations of onboarding, succession planning and apprenticeship programs.

Ranallo has been in the Engineering Plastics Shapes industry for 35 years. He holds a bachelor’s degree in Mechanical Engineering from Bucknell University and an MBA from Robert Morris University.

Lora Cecere headshot
Customer Satisfaction Tactics During Supply Chain Disruptions
Presented by Lora Cecere
Thursday, September 15, 2022 • 10:30 a.m. – 11:30 a.m.
Supply chain disruptions have been plaguing the performance plastics industry for years and there seems to be no end in sight. What can sales teams do to keep customers satisfied during these unprecedented times? In this session, supply chain thought leader Lora Cecere will show you how sales teams can improve reliability and manage cost. The results are greater customer satisfaction and better communications between the sales and operations teams.

About Lora Cecere
Lora Cecere provides thought-leading supply chain research. Her published work includes monthly columns in CGT Magazine and Supply Chain Management Review and she is a frequent contributor for Supply Chain Brain, CIO Magazine and the CSCMP Quarterly. Cecere is the author of the enterprise software blog Supply Chain Shaman and contributes frequently as a LinkedIn Influencer and a Forbes blogger. As an enterprise strategist, she focuses on the changing face of enterprise technologies for the supply chain professional. She holds a bachelor of science in chemical engineering from the University of Tennessee, an MBA from the Wharton School of Business at the University of Pennsylvania and a DBA from Temple University.